00:00 Introduction
00:31 Understanding the Challenges of Inventory Management and Fulfillment
06:32 Building a Resilient Business through Channel and Market Diversity
10:39 The Importance of Sustainable Competitive Advantages and Modes
13:50 Productive Paranoia and Risk Mitigation for Long-Term Success
23:40 The Strategy of Sharing Information and Fortifying the Business
26:28 Building in Public
28:17 Accountability and Learning
29:44 Finding a Community
38:12 Recognition and Resilience
47:29 Leading Through Challenges
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