JOIN THE OPERATORS NEWSLETTER

Get weekly guidance from the world’s greatest nine-figure executives, ecommerce marketers, and DTC-content creators

9-FIGURE OPERATORS

In eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success.

The catch? You must have nine figures in revenue to gain entry. Legacy retail’s old guard has denied its existence for years, until now.

Four titans known as “Operators” are leaking the secret contents in an effort to share its wealth of knowledge with people like you.

LISTEN NOW

MARKETING OPERATORS

Some call it the greatest eCommerce podcast in existence. Others, the second greatest. And the “others” are dead wrong.

Behind three behemoth brands stand three juggernauts of the marketing world.

Finally, they’re pulling back the curtain to give you a never-before-seen look at what works and what doesn’t work to drive growth.

LISTEN NOW
E103: Data is a business problem, not just a marketing problem.
OPERATORSMarch 21, 2025x
103
01:19:4573.02 MB

E103: Data is a business problem, not just a marketing problem.

00:00 Introduction 06:21 Understanding Data Challenges in Mid-Market Companies 08:43 The Need for Data Consolidation 12:55 Building a Single Source of Truth 17:04 Managing Complexity in Multi-Channel Operations 25:25 When to Invest in Data Infrastructure 29:53 Off-the-Shelf Solutions for Smaller Bu...

E102: Fortunes are made in recessions
OPERATORSMarch 19, 2025x
102
01:15:2269.01 MB

E102: Fortunes are made in recessions

00:00 The Absurdity of Advertising Complaints 06:05 Challenges of E-commerce Software 08:58 The Complexity of Leadership 11:46 Customer Service Anecdotes 15:07 Exploring Non-Digital Advertising Channels 18:04 Evaluating Outdoor Advertising for DTC Brands 20:46 Understanding Marketing Channel Econom...

E051: Why Meta Purchase Conversion Isn’t Enough - Rethinking Ad Optimization for Incremental Growth
MARKETING OPERATORSMarch 18, 2025x
51
01:09:1763.45 MB

E051: Why Meta Purchase Conversion Isn’t Enough - Rethinking Ad Optimization for Incremental Growth

Scaling with Meta ads isn’t as simple as running purchase conversion campaigns anymore and as the platform evolves, marketers need new strategies to drive true incremental growth. Many brands are ealizing that Meta’s algorithm has shifted towards targeting people already in-market, making it harder...

9OPS Show Partners

Premier Show Partner

Grow an efficient and profitable eCommerce store.

Fulfil is the only cloud ERP designed to efficiently scale 8 and 9 figure brands. Sean and Jason both use Fulfil.io and other
Operators are joining. 

Find out more

One of the secrets of the group is that most of the operators utilize Northbeam. Why?

Because it’s a universal attribution platform that uses multiple advanced data models to give modern brands confidence in their future, allowing them to scale profitably.

Find out more

Come for the SMS software, stay for the textpertise.

Chosen by over 10,000 Shopify stores. The worlds best (and friendliest) SMS experts work at Postscript. As a customer, you have access to strategists, industry experts, and best practises to help you maximize your SMS revenue and performance.  

Find out more

Your data should be your highest ROI channel. Saras implements a world-class data infrastructure that is designed to simplify your omnichannel data, align your business teams to make decisions confidently and fuel business growth. 

Find out more

Richpanel is our choice for a customer service platform for eCommerce businesses, streamlining support with a unified dashboard, self-service options, and automation to enhance customer experiences and efficiency. 

Find out more

Mops Show Partners

Premier Show Partner

Ship more winning ads.

Beautiful creative reporting to help your team generate more revenue from your paid social ads. 

Find out more

Upgrade to AI-powered customer support.

Richpanel is a platform that combines the best of AI and humans to respond faster, manage all channels and scale your customer service. 

Find out more

The power of your brand with Prescient AI

Maximize your ad campaign revenue with our gold-standard media measurement and budget optimization solution.

Find out more

One of the secrets of the group is that most of the operators utilize Northbeam. Why?

Because it’s a universal attribution platform that uses multiple advanced data models to give modern brands confidence in their future, allowing them to scale profitably.

Find out more

The Top Episodes

Featured

E103: Data is a business problem, not just a marketing problem.
OPERATORS

E103: Data is a business problem, not just a marketing problem.

E103: Data is a business problem, not just a marketing problem.
E103: Data is a business problem, not just a marketing problem.
01:19:45
E102: Fortunes are made in recessions
E102: Fortunes are made in recessions
01:15:22
E051: Why Meta Purchase Conversion Isn’t Enough - Rethinking Ad Optimization for Incremental Growth
E051: Why Meta Purchase Conversion Isn’t Enough - Rethinking Ad Optimization for Incremental Growth
01:09:17
E101: Never Waste a Crisis
E101: Never Waste a Crisis
01:07:00
E100: Harley on Operators
E100: Harley on Operators
01:11:22
E050: Tecovasgate: Is This Growth Marketing? Plus Product Expansion, AI in Growth Measurement & More
E050: Tecovasgate: Is This Growth Marketing? Plus Product Expansion, AI in Growth Measurement & More
01:14:45
E099: The 10 year overnight success with David Segal
E099: The 10 year overnight success with David Segal
01:31:01
E049: How Digital Product Fuels DTC Growth with Connor Dault
E049: How Digital Product Fuels DTC Growth with Connor Dault
01:11:21
E098: The LTV Trap: Escape Your Broken Business Model
E098: The LTV Trap: Escape Your Broken Business Model
01:45:34
E048: Scaling with Affiliate Marketing: What’s Working for Leading DTC Brands, with Aaron Paul
E048: Scaling with Affiliate Marketing: What’s Working for Leading DTC Brands, with Aaron Paul
01:31:15

Show Your Support

What People Are Saying

Apple Podcasts
Gold

Great insights from real practitioners.

Apple Podcasts
Way better than operators pod :P

Jk… but not really

Podcastpage
The BEST Podcast

I actually don’t ever listen to podcasts, but I will listen to every episode of this one. It genuinely makes me think about things differently and will definitely impact the business decisions I make.

Join Our Exclusive

Slack Community

If you’re a brand founder or operator, apply today. Along with direct access to the hosts, you’ll also get insider perks — like Q&As, AMAs, giveaways, and member-only meetups.

Request Access

We Rise Together

What happens when best in class 9 figure operators share their truths? Let's find out.